Hi upon checking Accounts Team is awaiting completion of phone verification. Email correspondence was sent as well
Your concern was forwarded to me by Aileen Smith for review.
I'm Sandra and I'm the Finance Manager of Monarchs Online Casino.
We'll be accepting the documents you've previously sent.
Moreover, we've already requested payout in your behalf and temporarily
chosen "CourierChk" as the payment method. You've provided your Ecopayz
account and we'd like to clarify if you'd like to use this payment option instead.
To complete the payout process, our customer service representative will contact you
to verify your casino account. Please advise convenient time to call.