Four days ago, on June 26, I unlocked and win my no deposit bonus , and I requested the withdrawal 150 € of the money on my credit card, and I sent an email to email@example.com and accoun[email protected]tropicanagoldcasino.com ... after a few hours they responded with this email:
Dear Customer, In order to process your withdrawal request, you will be required to provide the following: a
recent utility bill, proof of ID, scan of your credit/debit card, and our Authorization Form.
This is a one-time process and this is done for the protection of your funds and identity, as well
as, preventing online fraud at our casinos.
If you need assistance please contact our customer service 24/7. Thank you and have a great
Tropicana Gold Casino
immediately next I sent: my Fiscal Code , my identity card (driver's license), my visa credit card, and a bill .. Since then I have not received any answer .. they are gone ... I sent other mails, I've tried again to get in touch with them, I returned once again all my documents, but I have not received any response...
Askgambler ... please help me. Thank you