Duped!

I decide to stop to play on this casino and then I becomes non active player. I request on 11/12/15 the withdraw of my remaining balance and I receive the answer that according to Terms and Conditions I will be paied after 18 working days after my last payment which is on 13/12/15. We are 01/02/2016 and not yet received the expected money. Last friday (29/01/2016) I discover that my account have been closed by them. My ID there : cruymich

I had taken a 350 % no wager bonus from Tradition casino. It was offered by the support team on live chat. I asked them about the terms.I was told I could play in all games except slot progressives. Also outside bets on roulette were not allowed. I asked whether bonus money is withdrawable and they said no to it. They also said no wagering is required. I won 430 dollars and submitted a withdrawal request. I also send the document s for verification. But I received a mail saying my account is locked and my deposit is refunded. There was no reason mentioned why my account is locked and winnings are denied. My mails are unanswered.

On Oct 9th I hit a jackpot for $8,000 but was only paid $4,000 almost a month later. I then waited to get paid with my winnings and was told I would have to play as a vip level customer. If didn't play I would not get paid promptly and would lose all of my cashback winnings. I have $9,900 still pending for a withdrawal and last week was told I would not get my winnings that week, but I may get it the end of this week and the amount was not decided on. I was told to play large amounts to get my winnings but everytime I play I have been winning. When will I get my $9,900 winnings which I have won fair and square. I was never told I have to lose large amounts to get my winnings. Please pay me as it deserved James Ribeiro

They contacted me with a "no requirement bonus"... I won and attempted a withdrawal. Sent all necessary verification documents and made a $30 deposit. I was told 2 days ago by Adriana that all my documents were approved and I would receive the money ($150) within 18 days. I go to check the progress last night and the wire transfer has been cancelled. The funds were not put back in my account and I have not heard from anyone. Can't get anyone on chat or by telephone. Is this an abandoned casino? Please help if you can. Thank you! They sure had no problem taking my deposit.

Hi. i have one conplaine on tradition casino. 8 months ago i used free chip and made playtrough. i deposited 20 euros to veryfie skrill account. few days after they locked my account due to country restriction. 8 months i try to get my initional deposit back but they didnt send me. now i asked for last time and get very suprised by answer i got. i will atacche you a copy of our conversatin. its very intresting

I have used no deposit bonus and wagered 400 times and won £109.5. According to casino £100 can be withdrawn, for that they have asked for the ID documents. I have also send my ID documents and two utility bill to [email protected], [email protected], [email protected], [email protected]. Repeatedly I have sending my documents to all the email address from 7 july 2014 but i didnt get any reply from them. And when contacted live chat I didnt get proper response. Solve the issue I have also received from [email protected] ****************************************** Thank you for sending us your email. This is to confirm we have received your email and will reply as soon as possible. If this is urgent, please contact our live 24/7 support via chat. ****************************************** But no response from live chat 23 : 27 : 41 (system): Agent Ryan has joined the chat. 23 : 27 : 45 (Ryan): hello 23 : 28 : 09 (Me): I want to make a deposit before that i want to know have you confirmed my documents 23 : 28 : 31 (Me): I am waiting for more than 10 days 23 : 29 : 20 (Ryan): i dont see any docs 23 : 29 : 36 (Me): why are you delaying it 23 : 30 : 45 (Me): I have sent to support finance documents before 10 days 23 : 31 : 06 (Me): you cant find it anywhere 23 : 31 : 11 (Ryan): sorry i dont see anydocs 23 : 31 : 33 (Me): so what to do now 23 : 32 : 01 (Ryan): try sending them again 23 : 32 : 21 (Me): I have sent it more than 30 times 23 : 32 : 51 (Me): I have to go for a complaint in askgamblers