Ag Awards

Tradition Casino - Duped!

Complaint Info
Disputed casino Tradition Casino
Reason Declined payment
Posted on May 28, 2014

I took a Bonus of $7 freeplay I met my play through requirements and max withdraw amount is $42. I was told to deposit $25 to get cashout by Audrey. I did and went to cashout and I can't because minimum withdrawal is $100. I can't even cashout. So I deposited for nothing and Nobody will respond to me anymore in chat I am being avoided.

Posted on May 28, 2014

This case has been reopened upon casino's request.

Posted on May 28, 2014

Please contact our support team at: ******­@tr­adi­tio­nvi­, the former casino management was replaced by a very reputable and experienced casino management.

Posted on June 1, 2014

Hello Flipfloppy,

The amount indeed was below our minimum allowed withdrawal. However, since this issue has been held up and we'd like to compensate you, the amount of $42 + the $25 you deposited will be sent to you in full within a week's time. Please confirm with us when you receive it.

Kind Regards,

Tradition Casino Support

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