we are sorry to hear that you are under the impression that we somehow mistreated you, as a close relationship with our clients as well as a fast response time is very important to us. In our day to day business we have to process hundreds of payments, verifications and customer inquiries. Sometimes we are required to further investigate players and winnings in terms of security and player verification as is outlined by our license. We make it our top priority to keep our customers informed and happy while also being cautious and putting safety first. We apologize for any inconvenience we may have caused you. However, we can assure you that we always go the extra mile for our customers and that in no way do we intentionally cause delays. Our good reputation and fast response times are cornerstones of our business and in no way would we try and tarnish the name we have made for ourselves over the years.
If you have any further questions, please contact our support Team.
sunmaker affiliate Team