Complaint #137 Stake Casino India

Pending transaction is showing and its been a week

By AmitPandey098

1 year ago

Hello, I made a deposit of 1800 INR on 04-05-2025 on 9:54 a.m. and it is showing as pending. My refrence is 512404372023 and stake transaction id is 2657377162 .

It has been a week and I have not received any update despite raising this issue earlier. I am very concerned as the funds have already left my wallet, and there has been no resolution or communication from your side.

Please escalate this matter to your technical team immediately. I would appreciate a prompt response and confirmation that my deposit will be credited.

Disputed Casino Stake Casino India

Reason Delayed payment

Amount ₹1800

Discussion

AskGamblers

• Support Team

1 year ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

AmitPandey098

1 year ago

Dear stake team,

I would like to thank you for resolving my issues it has been great help but i would like to give my opinion about improving more communication through live support.

Thank you

AskGamblers

• Support Team

1 year ago

Dear @AmitPandey098,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Stake Casino India

• Representative

1 year ago

Dear AmitPandey098,

We would like to reiterate the update provided by our customer support, the deposit in question has been successfully credited to your account.
We apologize for the inconvenience this may have caused and we appreciate your patience throughout this process.
Should you have any further inquiries or concerns, please do not hesitate to contact us.

Kind regards,

Stake Casino India Complaint Stats

Resolved 179 / 179

Avg. Amount $263

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

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I am attaching the following evidence:

1. Screenshot of the successful Paytm/bank transaction showing the UTR number

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I hope you are doing well.

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I have proof of payment and can provide bank statements, payment screenshots, or any other supporting documents if required.

The transaction IDs are:

3564538048

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Kind regards,

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