I play at Win Palace casino because of good reviews that I read online. I periodically win a small amount of money. Believe me, I have spent much more than I have won playing slots. I requested a $500 withdrawal on April 19th which was approved on April 30th. Win Palace deducted $40.95 for the bonus code I used leaving me $459.05. I received an e-mail from Adriana:
Your wire transfer withdrawal as been approved
Adrianna < name removed >
Helen < name removed >
Monday, April 30, 2012 3:31 AM
Let me be the first to congratulate you on your winnings!
I’m happy to report that your withdrawal request has been authorized and $459.05 has been sent to the bank information you provided on the faxback form you sent in.
Please allow up to 5 business days for the money to be received into your bank account.
For more information about casino withdrawals, please feel free to contact me at: Financ[email protected]inpalace.com
Have a pleasant day.
Win Palace Casino
I still have not received my withdrawal. I emailed Adrianna that I had not received my withdrawal. She in turn sent me this reply:
Wednesday, May 2, 2012 9:34 AM
Thank you for your email.
On the 4/30 a 459.05usd check was sent to you.
I still have not received my winnings. This is the 2nd time this has happened. The 1st time, I received an e-mail stating that there was a problem wiring the money. Not with just my money but everyone requesting a withdrawal. Eventually I received my withdrawal by check. I've really enjoyed playing at this casino but now feel they are not honest.