I wasn't sure what category to put this under as I haven't been given enough information to know what the "issue" is. My account has been suspended from making deposits for several weeks now while SlottyVegas review my account. I have been told to wait for an email update, but it's been weeks and I have to wonder what's going on. I haven't been asked for updated documents which is usually the case with responsible gaming checks. Heck, I didn't even receive an email to notify me of why my account was suddenly unable to accept deposits. I had to chase support and have been doing so for weeks now, feeling like a nuisance when all I want is answers. I've been a loyal member of Slotty and it's sister site for ages now, and have never had any issues like this before. I've always considered both very high ranking and am disappointed by this level of support... I hate opening this as a complaint, because I feel that's too strong a word, but one or two dodgy casinos before have made me paranoid about these kinds of things... So, sorry if this is an overreaction, but for my peace of mind I've decided it's necessary. Fingers crossed I can have this resolved soon!
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