I have been trying to withdraw my winnings from this casino for over 10 days multiple times with 3 different withdrawal methods. I have submitted all of my documents and the casino confirmed my account and withdrawal methods were all verified. However wherever I try and withdraw using skrill, ecopayz or through Visa or is declined and I am told by the casino that it was declined by the payment provider. This is not true as I found from contacting my bank and ecopayz that they recoeved no such payment or declined any payments. When trying to resolve this in live chat the casino provides no help in solving my issue, i have asked them multiple questions on why and if they were holding my funds to avoid paying me but this question was again avoided
Disputed casino | Slottica Casino | |
Reason | Declined payment |

Dear @Joeluka2,
Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.
Thanks for cooperating the AskGamblers Complaints Team.

This complaint has been reopened as per Slottica Casino request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.
Hello dear Customer!
First of all, we want to apologize for the long reply to this message. We are very sorry that this situation happened with you.But unfortunately, technical nuances occasionally occur, according to which temporary difficulties are possible with the conclusion to the preferred method. In such situations, it is very important to remain calm, because we are looking for options for the safe sending of money.

Dear @Joeluka2,
Please make sure to update your ongoing complaint and inform AskGamblers Complaints Team whether you have canceled your withdrawal and played off your funds? Please be in aware that you are supposed to reply within the given 96-hours time frame, otherwise AskGamblers Complaints Team will consider the case as Rejected upon player's inactivity and it will be closed accordingly.
Thank you for your cooperation.
Slottica Casino Complaints
- 16 of 16 resolved
- 2 days avg response
- 1 week avg complaint life
- 1,308 USD avg amount
-
Resolved
Slottica Casino - Withdrawal Options not on account
Resolved
Slottica Casino - Withdrawal Options not on account
HelloI signed up to Slottica Casino and deposited with my card. When attempting to withdraw they don't have the option to withdraw via bank transfer. ...
-
Resolved
Slottica Casino - Continuous Withdrawal Issues
Resolved
Slottica Casino - Continuous Withdrawal Issues
Hi AskGamblers,Was earlier a member of Slottica Casino and made many deposits and withdrawals. The deposits where easy, but every time you tried to ...
-
Resolved
Slottica Casino - Failure to pay withdrawal
$250
Resolved
Slottica Casino - Failure to pay withdrawal
I have been trying to withdraw my money ($250) from casino through my visa debit card, that was rejected, talked to chat several times they said to ...
-
Resolved
Slottica Casino - Stalling on my withdrawal requests
£6,000
Resolved
Slottica Casino - Stalling on my withdrawal requests
There is a rule at Slottica Casino that withdrawals can be made within 36 hours at the latest. But Slottica casino has not been giving me my money for ...
Have trouble with Slottica Casino?