I have a A$2000 withdrawal pending. The casino claims that they cannot process a deposit to either of my banks. They asked me to open an online bank account with ING Bank which I did not want to do. I did however do this, and they have now asked me three times for evidence of this account, asking for screenshots of my account details. I have provided three different screen shots all of which clearly show the BSB no and Acct no. I have called my two banks here in Australia and both are adamant that they accept third party deposits without question. They do not know what SlotsMillion casino staff are claiming.
I have a gut feeling that the casino is deferring the payment deliberately in the hope that I will cancel to withdrawal and continue to play. I also have a gut feeeling that this casino does not like to pay up.
My casino account clearly states that all docs have been verified and that payment is pending. The staff are telling me diffferentrent. You cannot call or chat one on one with this casino, and they claim that they cannot pay by cheque. I have serious doubts about this casino now. Could you please assist? Thank you BeelirGirl