Posted on October 10, 2022
Hi, 24 of september I made a deposit of 50 euros. The money was from my bank account but not in my casino account. I never received the money back in my bank account neither was the 50 euros updated in my casino account. On 30 september I had contact with support about this and they asked me to upload bank statement that I did. They transferred my request to the financial department and will investigate the case as soon as possible. I still hear nothing. It's more than 3weeks ago now. When can I hear something about this?
