I registered on simplecasino site on 06-12 and I lost 130 euro, than I won 100 back and realized it's time to quit, so I withdrew the money, but it never arrived. I have contacted their support multiple times and they said it was send already and they gave me a receipt. I contacted my bank multiple times but it never arrived. It has been two weeks now and still no good help or anu reasonable answer. I send them my bank statements and also the receipt. But they keep giving me vague answers. While their sites garantueew no hassle pay outs.