What is wrong with these casino's. Do they not realize in order to keep people playing they need to keep customers happy and complaints to a minimum.
There are hundreds of choices in casino's. In order to get the customers, they need to pay up in a decent time frames and stop playing games!
Below is a copy and paste of my history. It is showing page 3 but there are others on page 4.
Now I just went to my account to see if any of the others had been approved yet and they had not. So I took a look back in my history again and it has been changed??? Now it shows;
----- Forwarded Message -----
From: Kay Vela
Do you see the difference? Where did my other two $1180.00 requests go to? In APRIL, yes way back in April, I won something like $6600.00. Said I could only request $2500.00 at a time. So that is what I did. Then later requested the another $2500.00. Then foolishly played away the remaining $1600.00 or so. Us gamblers can be fools like that.
So from the $5000.00 that I split into two $2500.00 , $340.00 was taken back for the bonus I used...understood. That leaves $4660.00.
Now my history HAS been changed??? Is this a trick or what. Wait months to pay and expect people will forget what they are owed?
Yes I have receieved other pays from Ruby. That was on another win. Will have to go back further in my history to find that...if that hasn't been changed too.
To: Elena Achio
You see in this C&P there are 4 pages. I C&P page 3 as it shows 3 of the pending. Page 4 has another pending.
<< Back Next >>
Date Transaction Amount
7/6/2013 7:04:50 PM Coupon 'RUBY75 ' redeemed $75.00
7/6/2013 7:04:50 PM Coupon 'RUBY75' requested
7/4/2013 11:53:15 AM Coupon 'INDREG75 ' redeemed $75.00
7/4/2013 11:53:15 AM Coupon 'INDREG75' requested
7/3/2013 11:00:49 PM Coupon declined
7/3/2013 11:00:49 PM Coupon 'THANKSVIP1' requested
7/3/2013 4:32:13 PM Overnight Express Withdrawal Approved! ($1,170.00)
7/3/2013 4:32:05 PM Overnight Express Withdrawal Requested ($1,170.00)
7/3/2013 4:32:02 PM Overnight Express Withdrawal Requested ($1,170.00)
7/3/2013 4:32:00 PM Overnight Express Withdrawal Requested ($1,170.00)
1 2 3 4
Even if all checks are not sent, I would feel much better to see them all get approved, then sent out perhaps/hopefully, weekly.
Thanks <snip> ...aka...Kayann...user name at Rubyslots