Ag Awards

Rialto Casino - No Payout

Complaint Info
Disputed casino Rialto Casino
Reason Delayed payment
Posted on May 16, 2014

Hello here is my MOST negative expirience in online gambling I've ever had!

I signed at Rialto Casino from at 20th of March, don't know how but I won on an ASKG exclusive freechip and that was my biggest mistake

I've made all required things like min deposit, verbal confirmation and send my docs in a few days after the win. Finally at 8th of April, I was told that some documents were missing, finally everything was approved on 10th of April,

and withdrawl manager Walter K, told me that since that I have to wait up to 18th business days to get paid.

Ok today is 18th of May and nothing I got, moreover nobody to replies to emails which I'm sending to paymen­[email protected]­ria­lto­cas­ for 2 weeks

Posted on May 21, 2012

I got paid ;)

Don't really now if submitting a complaint worked, or if it just was time to pay at Rialto, but anyway I'm happy with my money!

Posted on May 22, 2012

I am glad to hear you got your cash out resolved Podaras.

Posted on May 26, 2012

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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