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Rialto Casino - Casino has not paid me

RESOLVED
Complaint Info
Disputed casino Rialto Casino
Reason Delayed payment
Amount $ 1500
Posted on July 16, 2014

Hi, i am referring to this site for help its been almost 3 months an i have not received my withdrawals. On April 25 & 27 i summited 2all withdrawals totaling $1500 i met wagering requirements and also summitted my documents. I have been asking the Csr's for assistence but all they tell me is to contact FINANCE or Walter K. I have sent countless emails an all they tell me is its being processed. Can someone help me??

Posted on June 25, 2012

Hello deathdealer32

I will follow up with Finance and let you know as soon as possible.

Apologies for the delay.

AskGamblers
Posted on June 29, 2012

 Any updates here?

Posted on June 29, 2012

Hi, no updates i have sent emails to Rialto but have yet to receive a response, so im frustrated..

Posted on July 2, 2012

Hi

Can I have your casino username please.

Posted on July 6, 2012

Cant believe Rialto still hasnt paid me after 2 months, this casino is a joke!!!

Posted on July 6, 2012

Hi deathdealer32

I sent your account info to withdrawals I am sure they are working on your payment. As they have given Friday as the deadline, therefore it should be resolve soon.

Posted on July 6, 2012

They have been working on my withdrawals since April 25th, I dont know about you but 2i month to process a withdrawal is BS!! How come you didnt take that long to charge my bank when I maid a deposit???

Posted on July 10, 2012

Hello deathdealer

The request was sent to the withdrawal department, have you had any answer yet?

Posted on July 16, 2012

Hi

Already spoke to withdrawal the money was resent yesterday, should be in your account any moment now

Posted on July 17, 2012

Hi

I just received the payment yesterday, I just hope that any other withdrawal wont take this long and be this complicated..

Posted on July 17, 2012

Im happy to hear the news apologize for the delay

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