Withdrawal request for $1,302.56
I am filing a formal dispute regarding a withdrawal request for $1,302.56. I received an official confirmation email from Raging Bull Slots on February 3, 2026, stating that my withdrawal was successful and would be processed shortly via Bitcoin.
The funds in question were won using a "No Rules" bonus (280% Match) on a $120 deposit. Per the promotional terms, there was no playthrough requirement and no maximum withdrawal limit.
Despite this, a live chat agent has attempted to pressure me into manually canceling my withdrawal, claiming a "Coupon Liability" of $990. I am disputing this amount for the following reasons:
1. System Accounting: The casino’s own cashier interface explicitly listed $0.00 as "Not Available for Withdrawal" and allowed the full $1,302.56 to be requested as cashable funds.
2. Mathematical Discrepancy: A 280% bonus on a $120 deposit equals $336. Even if the bonus were non-cashable (sticky), the deduction should only be $336. The casino's attempt to deduct $990 is an arbitrary and unjustified claim of an additional $654.
3. Official Confirmation: I hold a timestamped email from the casino confirming the full $1,302.56 withdrawal.
The casino is currently stalling the process and using high-pressure tactics to force a cancellation of a confirmed transaction.
Desired Outcome:
I request that Raging Bull Slots honors the transaction and processes the payment to my Bitcoin wallet. If the $336 bonus must be removed as per standard "non-cashable" terms, the final payout should be $966.56. I will not accept the $990 deduction.
The funds in question were won using a "No Rules" bonus (280% Match) on a $120 deposit. Per the promotional terms, there was no playthrough requirement and no maximum withdrawal limit.
Despite this, a live chat agent has attempted to pressure me into manually canceling my withdrawal, claiming a "Coupon Liability" of $990. I am disputing this amount for the following reasons:
1. System Accounting: The casino’s own cashier interface explicitly listed $0.00 as "Not Available for Withdrawal" and allowed the full $1,302.56 to be requested as cashable funds.
2. Mathematical Discrepancy: A 280% bonus on a $120 deposit equals $336. Even if the bonus were non-cashable (sticky), the deduction should only be $336. The casino's attempt to deduct $990 is an arbitrary and unjustified claim of an additional $654.
3. Official Confirmation: I hold a timestamped email from the casino confirming the full $1,302.56 withdrawal.
The casino is currently stalling the process and using high-pressure tactics to force a cancellation of a confirmed transaction.
Desired Outcome:
I request that Raging Bull Slots honors the transaction and processes the payment to my Bitcoin wallet. If the $336 bonus must be removed as per standard "non-cashable" terms, the final payout should be $966.56. I will not accept the $990 deduction.
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.