Wire transfer delayed due to personal bank account activity dictation by casino

I have 3 pending withdrawals from Raging Bull.

They were all on one BTC withdrawal in November 2024.

After significant delay, the customer service chat department told me I could not use BTC and needed to change the transaction to wire transfer. I split the withdrawal into 3 requests. I emailed the proof of address to the documents department.

My main bank does not allow wire transfers, so I had to create a brand new checking account. I provided this information to the documents and finance team. It was rejected because I did not have transactions or a full statement (because it was a brand new bank account specifically for this requirement). I waited until January to provide a full statement with approved transactions. The finance team said I did not have enough transactions and that I would have to wait or use a different bank. I made more deposits into this account and waited another month. I provided the new bank statement, full PDF, with all transactions, positive balance over $20 (requirement provided by customer service chat), billing address, and account number. I also submitted all of the wire transfer information again (for the 3rd time).

The response I got back today is "We are unable to accept the Bank Statement for your US Bank *removed for security* account as there is not enough activity on it. The two options are to:

a) wait until there is more activity on the account and send it to us again or

b) provide the same information for a different account that can also receive international wire transfers."

Since my main bank account does not receive wire transfers and I would have to make a new account and start this process all over again, I asked how many transactions are required because it does not state anywhere on the website that my legitimate account could be rejected because the casino is allowed to dictate how often I use my account.

I have submitted verification of address 8 times, wire transfer information 4 times, and had to provide BTC information 5 times before being told I could not use that method.

I just want to make my withdrawal without having the casino tell me how much I have to use my personal bank account, and to not make me guess how much activity is "enough" for their finance department.