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Troubles with already approved withdrawal


3 years ago
After gambling on June 8 I withdrew $2000 via coindraw. Three times my withdrawals were accepted and the money was put back into my account. I am eligible and met all the criteria to make a coindraw withdrawal. For some unknown reason chat informed me that management was not allowing me to request my withdrawal through coindraw and I had to choose a different payment method. Had I known this I would have never gambled at this casino. Bitcoin withdrawals are almost never honored from the particular group of RTG casinos. I feel the casino violated my rights by rejecting my coindraw withdrawal.
Disputed Casino Raging Bull Casino
Amount $2000

Discussion

User name

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Raging Bull Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

Further more, the AskGamblers Complaint Team maintains zero tolerance towards players trying to abuse our complaint service and not using it in a good faith. Therefore, we made the decision to impose a permanent ban on the player to use our services from now on.

User name
Hi Danny--

You stated: "Had I known this I would have never gambled at this casino. Bitcoin withdrawals are almost never honored from the particular group of RTG casinos. I feel the casino violated my rights by rejecting my coindraw withdrawal."

It's always amazing to me how people become so self-righteous and indignant, when they've committed fraud against the casino they're making claims against.

In the case of Raging Bull, you've opened 19 accounts. Not that any of this will surprise you, but with each of these accounts, you used different email addresses and manipulated phone numbers and other information in an attempt to get over on the casino. There's no two ways about this--this was FRAUD.

General Terms & Conditions for Membership

5. Only one real account per Player is permitted. Multiple accounts will be closed. Players who register multiple accounts (including accounts with different personal details) will not be eligible to receive any winnings, and all withdrawals will be cancelled.

12. The Casino reserves the right to cancel your account for any reason whatsoever at any time without notice to you. Any balance in your account at the time of such cancellation may be credited to you, however, the Casino reserves the right, in its unfettered discretion, to void any winnings and confiscate any balance in your casino account in any circumstances including:
a. If there is evidence to suggest that you have more than one active account for the Casino;

--

What's most disappointing is that this was not caught sooner. You pulled the same stunts with Silver Oak, Cool Cat and Club Player and unfortunately, you received withdrawal payments on those accounts. Between those three casinos, you had opened more than 60 accounts (all closed now, of course). It's infuriating that these accounts were not found until after you were paid.

It should come as no surprise that your Raging Bull accounts have been closed and the funds have been voided.

I'll be sending the necessary evidence to AskGamblers management as proof what I've stated is accurate.

Tawni
User name
Thank you for your reply
User name
Hi Danny--

I've been reviewing your account and I need to get a bit more clarity on one of the notes I've found. I've sent a query to our Payments Manager and as soon as I receive her reply, I'll be back to address your issue.

Tawni

Raging Bull Casino Complaint Stats

Resolved 588 / 639
Avg. Amount $2,569
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Raging Bull Casino Complaints

See all complaints for this casino
Raging Bull casino redundancydelay tactics
I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.
Status solved Resolved
$1,999
Approved Withdrawals Reversed Delayed And Not Paid Since March
I have been attempting to resolve withdrawal issues with Raging Bull Casino since March 2.

At this time, I have approximately 12500 in pending and unpaid withdrawals on my account, many of which have been sitting since March and April without being processed.

A withdrawal of 2500 was approved and split into two payments of 1250. One portion of this withdrawal is no longer visible or has been removed from my account.

In addition, a previous withdrawal was reduced significantly due to applied deductions. However, the remaining payments have not been processed consistently and have been delayed multiple times.

Several withdrawals have been delayed repeatedly, in some cases four or more times, without clear explanation or updated timelines.

I also have multiple other withdrawals that remain delayed with no clear processing schedule.

I have made repeated attempts to contact support through chat, email, and other channels and have been ignored or provided with no meaningful response.

My concerns are:

1. Approved withdrawals are being split, reduced, or removed without clear explanation
2. Payments are repeatedly delayed and not processed as expected
3. Ongoing lack of communication and ignored support requests

I am requesting:

- Clarification and reinstatement of the missing portion of the 2500 withdrawal
- A clear explanation of how deductions are being applied and how remaining balances are processed
- Processing of all pending withdrawals totaling approximately 12500

I am seeking resolution for the full amount owed and immediate attention to this matter.
Chart Pointer
95h left
$12,500