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Multiple payments are delayed


5 years ago

I have a total of five withdrawal requests (via wire transfer), that have not yet been approved. They are sitting in pending requests. Each one is in the amount of $2,500. Four were requested on 7/6/21, and one was requested on 7/8/21. I have contacted customer support multiple times after ten business days went by. I've chatted with several representatives last week, all assuring me that it would "be escalated."

Since the status remains the same, I emailed support several days ago, and have provided all my information, withdrawn request #'s, etc. and was only provided an automatic response with a case #.

The email stated that I would hear back by three business days - I have not heard from anyone.

I have also tried calling support - but I am disconnected each time I call. I have been paid before, so I don't understand the holdup on these. I enjoy the casino - I deposit multiple times a month, and play almost everyday.

I'm asking that they kindly look into my issue and provide me with a status update (hopefully that the requests are being processed). Thank you.

Disputed Casino Raging Bull Casino
Amount $11627

Discussion

User name

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Raging Bull Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

User name loyalty-level-2
Thank you for the breakdown Tawni. However, I disagree with the bonuses removed in the amounts of $525.00 and $367.50. I did use the bonus code on a deposit, however I made sure that before any withdrawal request was made, I was certain that the playthrough requirement was satisfied in order to avoid any of the funds being subtracted.
User name

Dear @User7inUSA,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Hi Joseph--

Before I go through everything, it's important that you realize that any bonus you receive (relating to a particular withdrawal) will be removed at the time of your approval. This is what you'll see noted as a 'Manager Withdrawal.' With this in mind, I'll detail your payments...

7/30 Paid $4475 + no Service Fee for transactions #100696108 ($1,975.00), #100696114 ($2,500.00) There was a bonus removed (JACKPOTHUNTERVIP (4 of 99998) $525.00). Our processor confirmed that this wire was completed on 8/3, so the funds should already be in your account.

8/7 Paid $5000.00 + $20 Service Fee for transactions #100983225 ($2,500.00), #100983224 ($2,500.00). Our processor confirmed that this wire was completed on 8/10, so the funds should already be in your account.

8/11 Paid $2,132.00 + no Service Fee for transaction #101344964 There was a bonus removed from this withdrawal (JACKPOTHUNTERVIP (5 of 99998) $367.50). Our processor confirmed that this wire was completed, yesterday (the 11th), so the funds should be in your account today or tomorrow (if not already).

I hope this helped to answer your concerns.

I wish you all the best,

Tawni

Raging Bull Casino Complaint Stats

Resolved 590 / 642
Avg. Amount $2,640
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Raging Bull Casino Complaints

See all complaints for this casino
Withdrawal Blocked Because Required Wire Method Is Unavailable

Hello AskGamblers Complaint Team,


I am asking for your assistance again regarding my $2,500 withdrawal from Raging Bull Casino, originally requested on August 17, 2026.


I want to clarify that I have been cooperating with Raging Bull and have attempted to follow their withdrawal instructions.


I initially requested my withdrawal through Bitcoin, but Raging Bull told me that because my debit card was my primary deposit method, the withdrawal had to be processed by bank wire.


I then provided my bank wire information for bank as instructed.

Raging Bull subsequently told me that they are unable to process transfers to bank at this time and instructed me to provide another bank account, along with a recent bank statement.


I contacted Raging Bull through live chat and asked why the wire could not be processed and requested escalation. Their representative told me:


“I don't see the exactly reason why we can't do wire transfers at the moment my apologies.”


I have now received another email from Raging Bull dated September 4, 2026, again confirming that they cannot process the wire to bank and asking me to provide a different bank account.


This leaves me in a situation where Raging Bull requires my withdrawal to be processed by wire, but the wire method they require is not available to my bank.


I have therefore asked Raging Bull to make a one-time exception and allow my $2,500 withdrawal to be paid through Bitcoin, since the required wire method cannot currently be completed.


I am willing to complete any reasonable verification required. I am not refusing to cooperate with the casino. I am simply asking for a workable payment method to receive my winnings.


My previous AskGamblers complaint was rejected because I was encouraged to cooperate with the casino's suggested payment method. I want to make clear that I did attempt to follow that payment method, but Raging Bull itself has stated that it cannot send the required wire to my bank.


Requested resolution:


I respectfully ask AskGamblers to assist me in obtaining my $2,500 withdrawal, preferably by allowing Raging Bull to process it through Bitcoin as a one-time exception, or by helping establish another reasonable payment method that I can actually use.


I can provide screenshots of my conversations and Raging Bull's September 4 email confirming the issue.


Thank you for reviewing my complaint and helping me find a resolution.


Kevin

Chart Pointer
87h left
$2,500
Raging Bull casino redundancydelay tactics
I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.
Status solved Resolved
$1,999