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Delayed Payment For Months


I requested a withdrawal in the amount of $5000 from Raging Bull on September 20, 2021 and the information is below. They paid the first $2500 after over a month of delays involving saying how sorry they were and apologizing I finally received a payment minus the Deposit+Bonus and Wire Transfer fee in the amount of $2023.00 I requested the rest of the $5000 on 9/20/2021 and was told it was being processed and again apologizing for the delays saying they had quite a few withdrawals pending.

This is not my first time playing online or seeing Casinos play the stalling game but never to this extent. I have had at least 7 so called escalations to the Finance Team but hear nothing back from them. I have talked with Tatiana twice and she said she was going to make sure it was escalated, and give here 2-3 days more for the withdrawal to be processed. I just checked and nothing more has been done.


You have 1 withdrawal in process.

  • Request ID
  • #4447684
  • Date
  • 9/20/2021 12:00:48 AM
  • Method
  • Wire Transfer
  • Amount
  • $ -2,500.00
  • Cancel Withdrawal
Disputed Casino Raging Bull Casino
Amount $2500

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
I have seen a reply from Tawni that says the payment was sent to the processor. If that is the case then it appears we have no more issues with this complaint and I appreciate AskGamblers help in getting this resolved, because prior I had no response from Raging Bull other than apologizing. But if the issue was my bank giving me the wrong wire info then it is my turn to apologize to Tawni. Which I now do.Thanks to all for your help once again.

Robert
swann2001
User name loyalty-level-2
I have responded a soon as I have seen a reply. I don't understand why they keep getting more days to resolve this while others have been resolved after filing my claim.
User name

Dear @swann2001,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Raging Bull Casino Complaint Stats

Resolved 588 / 639
Avg. Amount $2,569
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Raging Bull Casino Complaints

See all complaints for this casino
Raging Bull casino redundancydelay tactics
I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.
Status solved Resolved
$1,999
Approved Withdrawals Reversed Delayed And Not Paid Since March
I have been attempting to resolve withdrawal issues with Raging Bull Casino since March 2.

At this time, I have approximately 12500 in pending and unpaid withdrawals on my account, many of which have been sitting since March and April without being processed.

A withdrawal of 2500 was approved and split into two payments of 1250. One portion of this withdrawal is no longer visible or has been removed from my account.

In addition, a previous withdrawal was reduced significantly due to applied deductions. However, the remaining payments have not been processed consistently and have been delayed multiple times.

Several withdrawals have been delayed repeatedly, in some cases four or more times, without clear explanation or updated timelines.

I also have multiple other withdrawals that remain delayed with no clear processing schedule.

I have made repeated attempts to contact support through chat, email, and other channels and have been ignored or provided with no meaningful response.

My concerns are:

1. Approved withdrawals are being split, reduced, or removed without clear explanation
2. Payments are repeatedly delayed and not processed as expected
3. Ongoing lack of communication and ignored support requests

I am requesting:

- Clarification and reinstatement of the missing portion of the 2500 withdrawal
- A clear explanation of how deductions are being applied and how remaining balances are processed
- Processing of all pending withdrawals totaling approximately 12500

I am seeking resolution for the full amount owed and immediate attention to this matter.
Chart Pointer
93h left
$12,500