QuickWin Casino - Delayed payout without reason

Dear QuickWin Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear Customer,

Please be informed, that your withdrawal has been processed by us on the 3rd of January, and it is now pending on the payment provider's side as they are waiting for you to accept it by filling in the code that you received on your email.

Please let us know if we can be of any more help.

Sincerely,
QuickWin administration

I have not received an email to deposit funds from anybody. Furthermore, I have auto deposit, so funds would be automatically deposited without a password if they were sent. I did receive a text message to say to expect the transfer with a password on January 3rd however never received the actual transfer.

Please send the funds

Dear customer,

Your withdrawal requires a password confirmation via Gigadat to be processed.

Please note that we have sent detailed instructions on how to proceed, as well as the password, to your email.

Sincerely,
QuickWin casino

Hello,

I have not received the email transfer from Gigadat. I have not received an email from Quickwin either on how to proceed.

Please resend the email transfer. Alternatively, I can cancel this withdrawal request and request another one. However I absolutely have not received any payment email from Gigadat, nor Quickwin

Dear customer,

Please be informed that the information was sent to the email address associated with the account.

Due to our security policy we are not able to send the sensitive information, such as this one, to an external email address.

We kindly ask you to access the email address you indicated during the account creation and find the information there.

Sincerely,
Quickwin administration

Complaint resolved

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.