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QuickWin Casino - Complaint is the Quickwin website don't want to give me my money

RESOLVED

Complaint Info

Disputed casino

QuickWin Casino

Amount

$ 8085

COMPLAINT REFERRED BY AGCCS PARTNER

Apostaconfiavel

Referred Complaints
IbrahimSaad1 Lebanon
2 months ago

Subject: Complaint Regarding Withdrawal Issues and Account Verification


Dear ASKGAMBLERS HELP ME PLEASE!!


I am writing to express my dissatisfaction with the ongoing issues I’ve faced regarding withdrawals and account verification. Below is a summary of the situation:

1. I made several deposits and won significant amounts, and after completing my withdrawal request, I waited for 3 business days, after which I received the regular withdrawal process.

2. I continued playing and won $10,000.

3. I contacted VIP support on Telegram, where the representative was friendly and seemed concerned because we are both from Lebanon.

4. However, when I tried to withdraw my funds, my first withdrawal of $500 was returned, and I was told that my account needed to be verified. They requested a passport and card details.

5. After completing the verification, I successfully received a withdrawal of $500, but later I was informed to “wait” and that they were working on the transfer.

6. I started receiving delayed responses from VIP support, and they didn’t reply for a long time, causing frustration.

7. To keep the account active and facilitate faster withdrawals, I kept playing. My balance was reduced to $7,085, and there was $1,000 pending withdrawal.

8. I was asked by VIP support to make another deposit to “speed up” the withdrawal process, so I deposited $20, but the deposit never showed up on the website. I was told to wait 2 hours, but nothing happened.

9. I contacted live support several times, and they continuously told me to “wait,” but they kept giving false excuses. Eventually, they closed the chat without providing any solutions.

10. Moreover, they started offering me bonuses that were misleading, making it even harder to process the withdrawal.


I am extremely frustrated by these delays and misleading actions. Please address this matter and let me know how it will be resolved.

IbrahimSaad1 Lebanon
2 months ago

New update !!

Subject: Urgent: QuickWin Casino Stole $1500 from My Account


Dear AskGamblers Team,


I am writing to report a serious fraud by QuickWin Casino. They have stolen $1500 from my withdrawal and are now blocking my account to prevent me from accessing my funds.


Here’s what happened:

• I had a withdrawal of $1500 that disappeared from the withdrawal list.

• When I try to withdraw again, I get a message saying, “Withdrawal limits reached.”

• Their support falsely claims I have three withdrawals of $500, but these transactions do not exist in my account.

• They are lying and refusing to acknowledge the missing amount.


This is a clear scam, and they are trying to get away with stealing my money. I urge you to take immediate action before they continue scamming more players.


Looking forward to your urgent response.


Best regards,

< personal information remvode >

AskGamblers
1 month ago

Dear QuickWin Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

IbrahimSaad1 Lebanon
1 month ago

Subject: Urgent: Strengthening Consumer Protection Against Scam Operators

Dear AskGamblers Team,

I appreciate the work you do in helping players resolve disputes with online casinos. However, I strongly believe that stricter actions should be taken against operators like QuickWin Casino, who continue to delay or refuse to address legitimate complaints.

There must be a high volume of similar complaints against this casino, and it is unacceptable that such platforms are still allowed to operate. AskGamblers has a responsibility to protect players by ensuring that fraudulent websites like this are exposed and held accountable. More aggressive measures should be taken to resolve complaints faster and prevent others from falling victim to such scams.

I urge you to take immediate action and consider blacklisting QuickWin Casino to prevent further harm to players.

IbrahimSaad1 Lebanon
1 month ago

Subject: Urgent – Full Withdrawal of $4,771 Requested – Personal Situation

Dear AskGamblers Team,

I have already submitted a complaint regarding a withdrawal request from QuickWin Casino for an amount of $8,050. Unfortunately, due to significant delays (over a month), I was forced to adjust my request. The current withdrawal amount is $3,771, with an additional $1,000 still pending, for a total of $4,771 owed to me.

The slow payment processing has caused me to reduce my withdrawal, which I consider unfair. I should have received the full amount in one payment. Instead, I was compelled to make adjustments and even spent part of my balance in an attempt to expedite the process.

I want to explain that my situation is extremely urgent. My father is currently in the hospital, and I have significant medical expenses to cover. I am facing a very difficult financial situation, and these funds are critical for both my father’s care and my own urgent needs.

I kindly request that you assist in ensuring QuickWin Casino processes the full $4,771 in a single transaction without any further delays. This situation is deeply stressful and unfair, and I truly need the funds as soon as possible.

Please confirm once this issue has been addressed and the payment processed.

Thank you for your immediate attention to this matter.

Sincerely,
[IBRAHIM SAAD]
[BOBSAAD777 ]

AskGamblers
1 month ago

Dear all,

This complaint has been reopened as per QuickWin Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

1 month ago

Dear IbrahimSaad1,

We are pleased to inform you that your account verification and your withdrawal requests have been successfully completed.

We would kindly request that you remain patient as we endeavor to complete and the current ones as soon as possible.

Kind Regards,
QuickWin Casino Team

IbrahimSaad1 Lebanon
1 month ago

Yes thanks its correctly work , but i have 1000$ withdrawal is pending can you make it more faster to take it please

IbrahimSaad1 Lebanon
1 month ago

dear quickwin i have 1000$ withdrawal its still pending and i need it faster its from 26/2/2025
Please make it faster dear

1 month ago

Dear IbrahimSaad1,

We would like to kindly confirm you that your payment will be completed as a matter of urgency.

Thank you for your cooperation.

Kind Regards,
QuickWin Casino Team

IbrahimSaad1 Lebanon
1 month ago

Hello yeah but i till youm its 1000$ from 26/2/2025 and 3/3/2025 its emergency issue still have 500$ please i want to pay the bills medical for my father 🙏🙏🙏🙏

AskGamblers
1 month ago

Dear all,

This complaint has been reopened as per QuickWin Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

1 month ago

Dear IbrahimSaad1,

We are pleased to inform you that your payment has been successfully completed.
Thank you for your cooperation.

Kind Regards,
Quickwin Casino Team

AskGamblers
4 weeks ago

Dear @IbrahimSaad1,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.