What's new

  • What's new
  • Notifications
Search
Search for over 1000 casinos, slots, bonuses

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Playamo Casino - Still not processing my withdrawal after a month of waiting

RESOLVED
Complaint Info
Disputed casino Playamo Casino
Reason Delayed payment
Amount € 43
Posted on September 1, 2020

Playamo doing fraud with me,I have deposited my money by using muchbetter and did gameplay and after that I have raised a withdraw request .

After withdraw request ,they were asked asked me for documents which I have provided (Government id, Driving licence (with selfie),bank statement, muchbetter proof ), then my account got verified and they asked me to do redeposit with small amount ,I did ,then after I again request for withdraw and this time they asked me for bank statement of last 3 month again,then I uploaded my bank statement again .

After uploading my bank statement ,I have requested another time for withdraw and this time they askede to do 3x wagering ,I did and ask their customer support for withdraw they told me that "our financial department will be checked your documents ".

And not providing me my withdrawal amount ,I want to know what they are doing from last 2 months ,why they are giving me excuse every time ,I want to know .

Playmo doing fraud here . anybody can understand ,why they told me to do redeposit .

They are doing same thing from last 2 months

AskGamblers
Posted on September 1, 2020

Dear @Akshay1042,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Posted on September 1, 2020

My withdraw amount amount is of 43 €.But every time they rejected this , please help me

Posted on September 2, 2020

Dear @AKSHAY1042,

Thank you for your patience.

We have sent your case once again to check and find out about the delay and what causes it.

I want to ensure you, we will keep you posted.

Kind regards,
Playamo.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy