Payment Declined Without Reason
in this casino, I deposited and withdrawn long ago.
then the bill is approved and verified. received a bonus of € 30, with multiplier x 100, I played and respected the terms thoroughly.In fact, the payment was in cash, but after a week, was refused without reasons. do not respond to chat and even by email. the money was put back into balance, so for now there are still, however, I can not put them back in charge because they removed the method neteller.
remit money into balance and then add a bonus. This is a technique to avoid violating the terms and conditions I think.I enclose a few test files but do not know how to respect me.you can help me? thank you
then the bill is approved and verified. received a bonus of € 30, with multiplier x 100, I played and respected the terms thoroughly.In fact, the payment was in cash, but after a week, was refused without reasons. do not respond to chat and even by email. the money was put back into balance, so for now there are still, however, I can not put them back in charge because they removed the method neteller.
remit money into balance and then add a bonus. This is a technique to avoid violating the terms and conditions I think.I enclose a few test files but do not know how to respect me.you can help me? thank you
Golden Palace Casino Complaint Stats
Resolved
3 / 6
Avg. Amount
$15,560
Avg. Complaint Duration
6 days
Avg. Response Time
3 days
Golden Palace Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 2 out of 5 complaints in this category have been resolved.
This operator's average complaint duration is 6 days, while the average duration across all operators is 8 days.