I have requested my withdraw for over 3 and a half months ago,I got the direct deposit approved over a 2 months ago and they still will not send out payment, I have contacted Ruby Slots at least once every other week by email and phone. I keep getting told that my payment is just waiting to be my turn. This is the Email I got May 23rd 2017... and on June 13 I got the same email and still no deposit Today is 7/7/17
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This email I got on April 10th 2017
This is Brad with Ruby Slots Casino.
Thank you for sending all the documentation required for your casino account.
Your documents have been verified, and your account has been updated.
For further assistance regarding your withdrawal, please contact our Customer Support team via Live Chat.
Thank you and have a great day!
Brad < surname removed >