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Oshi Casino - Withdrawal delayed with no explanation

REJECTED
Complaint Info
Disputed casino Oshi Casino
Reason Delayed payment
Posted on January 7, 2020

I started playing at Oshi in August but not full time. I have still managed to deposit over 10,000 Euro worth of btc and until yesterday haven’t tried to cash out.

I finally won and it has taken 24 hours with no sign of progress on any of my pending withdrawals. The customer service just keeps saying I need to wait. Their terms say btc withdrawals take 20 minutes!!!

At one point I was all the way up to 10btc but I’ve been waiting so long that the winnings are starting to disappear. I also think it is not fair that they allow pending withdrawals to be cancelled. Almost like they want to wait long enough and know eventually the money will get played and they won’t have to pay it.

Please accelerate this process so I can play without worrying I have wasted my money on a casino that is fake. I will post on askgamblers as well just to make sure I am not going to lose my winnings.

AskGamblers
Posted on January 7, 2020

Dear @photobook,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Thanks for cooperating the AskGamblers Complaints Team.

Posted on January 8, 2020

Nevermind. They did exactly what I figured they would. They delayed paying me until I finally just lost all the money. I’m going to play my comp points (doubt they will pay those out of I win) and then I’m never ever depositing another dime at this place.

AskGamblers
Posted on January 8, 2020

Based on player's last post it is now obvious that the disputed withdrawal amount has been played and lost by the player. In such situation, AskGamblers Complaints Team has no other option, but to reject the case as the main complaints subject is no longer valid.

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