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Oshi Casino - Declined payment Oshi casino

RESOLVED

Complaint Info

Disputed casino

Oshi Casino

Amount

€ 30

LLIayPma Ukraine
Posted on March 23, 2022

I would like to clarify the situation. I am a resident of Ukraine. At the moment, I'm hanging out with my family in the coastal area, explosions are heard every day. Because of the war, both my wife and I lost our jobs. Food prices are rising every day, there is almost no money left, and I began to use all the opportunities to earn money, including using bonuses from different casinos. And so I managed to win 30 euros at the OSHI casino. At first, everything pleased, they said that they could withdraw, but then oddities began. Twice I tried to withdraw in bitcoins, but the withdrawal was canceled. They said that I can only withdraw to Piastrix, but the withdrawal to this wallet has not been available for three days now. I tried to reach out and outlined my situation in support, but no one lifted a finger, and I just need permission for an alternative withdrawal option. After all, 30 euros for a casino is not that much money, but for me, it is an impressive amount that is really needed and can help a lot! The whole world is now trying to help us, but not this casino! God forbid they never learn what war is and how it is to live without the opportunity to feed their children. Peace to all and

God bless you!

Posted on March 23, 2022

Hello, dear LLIAYPMA!
I'm so sorry to hear about your situation. We are very worried about you and want you to do well. We always try to help each of our clients and resolve any issues that may arise. So you can create your request for payout to your crypto wallet again and we will process it for you. All the best!

LLIayPma Ukraine
Posted on March 24, 2022

Well, I put it to the conclusion again. And by the way, the output to Piasrtrix has not yet worked.

Posted on March 24, 2022

Ok, the payout is processed. Good luck!

AskGamblers
Posted on March 24, 2022

Dear @LLIayPma,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

LLIayPma Ukraine
Posted on March 24, 2022

Средства выведены. Спасибо всем за помощь. Мира всем и да хранит Вас Бог!!!

The funds have been withdrawn. Thank you all for your help. Peace to all and God bless you!!!

AskGamblers
Posted on March 24, 2022

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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