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Hello slugsy1969. How are you today? I'm here to assist you.
hi, not bad thanks. Can you tell me what bonus is available to me on my account on my 1st deposit?
One moment please while I look into your account.
You will receive a 100% Match Bonus up to £300 with 25 spins on Starburst on your first deposit then a 25% Match Bonus up to £800 50 spins on Guns n’ Roses on the second and a 3rd Deposit - 50% Match Bonus up to £400 25 spins on Gonzo’s Quest on the third.
what about the 200% bonus up to £200?
However it's expired offer, we can make an exception for you and reward you with 200% bonus if deposit is made now
http://www.askgamblers.com/ I dont think it has expired really. Do you?????
AskGamblers - Reviews of Online Casinos & Games by Real PlayersUnbiased casinos and games reviews, real gamblers' opinions and ratings. Get the truth about any online casino before you decide to play.
Unfortunately we cannot control what third party websites advertise on our behalf. Although we are unable to control it, we would like to apologize for any miscommunication or confusion caused as a result thereof.
But we are still offering 200% bonus for you
so there is no issue on your first deposit about receiving 200%
Ha ha that is exactly the response i got the other day, you know the one where you just hit a button rather than type a reply out.
May i speak to the casino manager as it seems the support staff dont know what is a genuine bonus & what is not
As we are receiving many requests because of third party promotions on our behalf, we have created a well explained message
You can follow our current bonus offers in our promotions page
If you want i could always let you have a read of the response i got today from the casino manager regarding the mentioned bonus & how it is live
Unfortunately there is no managers available at the moment, I am the most qualified agent
Please send us email to [email protected]amingcustomersupport.com for your inquiries to management
In that case i shall let you have a read.I will send you the reply i got this morning
http://www.askgamble…eview-57006fd47528f746bc8b4573 Have a read of this then please explain your original reply that this bonus is expired. Lying to people is not clever nor does it promote good casino practice
The Grand Ivy Casino Review & Ratings - AskGamblersTrusted The Grand Ivy Casino review, including real players' reviews and ratings, games, complaints, latest bonus codes and promotions.
First of all I have informed you of the offer was expired as it was last weekend's offer. Despite of that we have offered you the 200% Bonus with goodwill
Plus explained you the third party promotions are not in our control
May I assist you with anything else today?
Kindly note that once you make your first deposit you can come back here to Live Help and claim “BONUS200" and we will gladly add the bonus for you.
No your casino manager, TODAY, not last weekend, last week, last month etc etc clearly states that it is LIVE as you can see from his reponse to my review. I have now spoken to 2 support agents on here & you have both givnen me totally different stories. now either you, the previous support agent or the casino manager is blatantly lying. believe me i will not let this drop A goodwill gesture is not to offer me something which i am already entitled to!!!!!!!!!
We apologize for any inconvenience. Your request will be escalated to our management. You will be contacted via email in 24-48 hours
What request exactly? It seems to me that you have dug yourself a hole you cannot get out of. You really should gather all the facts together before making false statements as the person on the other end may well know more than you think. Made even worse if you are the most qualified person available. Very very poor service. I have updated Ask Gamblers of this conversation.
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