Ag Awards

No Payment at Betsson Casino

Complaint Info
Disputed casino Betsson Casino
Reason Missing Funds
Amount € 10000
Posted on April 27, 2015

I have played Live Roulete in this online casino for a month. I lost nearly 20.000 Euro so far, but since the last three days, I have been lucky and started to win money. I earned nearly 10.000 Euro and kept winning more. Then suddenly, they closed my account and suspended it. After one day, they re-activated my acount WITH AN EMPTY ACCOUNT! There was no money. They said they will RETURN my money to my credit card in ONE MONTH! When I looked at my account bill, there was 'deposit cancel' processes (nearly 600 euro for each second). Is there anyone having such a problem with BETSSON? I also have a friend who has the same problem. He has been waiting for 2 month to take his money! This casino is really a fraud!

Posted on April 23, 2015

This case has been reopened upon Betsson Casino request and we would like to give it one more chance for a successful resolution.

Posted on April 23, 2015

We are unable to find anything on this player. Neither under username or email address. It looks like this client never has registered at Betsson

Posted on April 27, 2015

Can you please provide your correct username and email for the Betsson casino.

Posted on May 1, 2015

Player didn't provide correct account details for this casino. We consider this complaint rejected, because casino doesn't have account with provided player's account details.

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