I just signed up to Superior casino (rival) via askgamblers for $25 no deposit bonus, I was lucky, I won, I withdrew (after the required deposit) 58 eur (i played in eur). I got the money normally, and fast!
After this, I signed up to Tropica casino (rival) via askgamblers for $25 no deposit bonus.
I didnt get the bonus money!
The casino oprator said: Im banned all Rival casino bonus!
Why? Because , I won about 30 eur at superior casino? Is it right, and correct?
Please can I have your casino login.
I found your account using your email. I don't understand how this can be allowed as a complaint as the casino has the right to allow or deny bonuses. However I will address it here:
You have a history of promotional in particular free chip abuse across the Rival network in general. You use different details to register new accounts and simply use free chips only. You are linked to other accounts across Rival who have also been bonus banned.
Added to this, you threatened us with forum postings when we explained this to you via live chat. Our decision remains as is and it will not be changed by forum threats.
Thank you for the quick answer! But, it was a bit rude!
I don't understand how this can be allowed as a complaint as the casino has the right to allow or deny bonuses. - Well, well, if something is in there your T and C, then do it, and give it! As, the players must follow every details in T and C very strict!
You use different details to register new accounts and simply use free chips only. You are linked to other accounts across Rival who have also been bonus banned.
Sorry, I used SAME details for new accounts at Rival, and yes I simply used free chips only! (somehow I deposited too)
Is it problem? Then Write into the T and C; "Dont make many accounts at Rival for only free chips!"
I never "linked" to other accounts across Rival. How do you mean "linked"? How could i link to others?
I didnt use refer a friend, or anything!
and Duwayne, calm down, nobody explained to me why im banned! Prove it, if i havent got right!
Thanks for reading!
Have a good day!
As said before. The casino reserves the right to allow or deny bonuses. We have exercised our right to deny your account bonuses due to your profile across the rival network.
I mainly see, the casino(s) has got rights to allow/give/decide bonuses, winnings, asks personal datas, signatures etc..
The players only has got rights lost the money, and thats it!
Anyway, be sure, if i would be a professional gambler (Im IT engineer anyway), and i would focuse only to the bonuses (like a promotion abuser),the rival network would never know it :)
Casino have a right to decline any bonus offer to the player if they decide to do that. On the other hand we advise casino to be little bit less harsh when they respond to players.
Tropica Casino complaints
- 4 of 8 resolved
- 3 days avg response
- 1 week avg complaint life
- 3 USD avg amount
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Threats From Tropica Casino!
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Tropica Casino No Bonus €3800 NO PAYUnresolved
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