What's new


What's new

N1Bet Casino - Deposited funds not credited

RESOLVED

Complaint Info

Disputed casino

N1Bet Casino

Amount

$ 50

2 months ago

Since 31/12/24 have had no resolve just mucked around constantly and no 24 hour service as they state.

I want it resolved every time I try to use chat to get ahold of them they send a message saying try later every time I receive an email they ask for screenshot which I have provided multiple times now.

2 months ago

Hello pusstingle,

Thank you for bringing this matter to our attention. We deeply regret the inconvenience caused and the delay in resolving the issue. Please be assured that as soon as we received your notification, the matter was immediately escalated to our finance department for review.

The missing funds have now been credited to your account balance. We trust this resolves the issue to your satisfaction.

Should you have any further questions or require additional assistance, please do not hesitate to contact us.

AskGamblers
2 months ago

Dear @pusstingle,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.