N1Bet Casino - Deposit withdrawn from bank account but not credited player account - Complaint Resolved

NinaF Norway

I made a deposit on sunday morning at 09.52 local time (Norway)
Money was withdrawn from my bank account instant, but not credited players account. I waited for a few hours, and contacted live support. They told me to wait 4 hours, still nothing - next time they told me 24 hours, and then 72 hours. I still havent recived Money back in my bank account, and not it players account. Now its been 73 hours and still nothing.

N1Bet Casino

Hello,

We must notify you that the screenshotted transaction made on 2024-07-28 07:48:11 UTC has been successfully processed on the provider's side, and we have accordingly updated its status.

AskGamblers

Dear @NinaF,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

N1Bet Casino - Deposit withdrawn from bank account but not credited player account

Complaint Info

Disputed casino

Reason

Amount

kr 539

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