I am filing this complaint against Megapari for the unjustified delay in account verification and withholding of my funds amounting to ₹200,888.
My account has been under KYC verification for more than 30 days, despite the fact that I have submitted all the requested documents multiple times.
Documents already submitted:
Aadhaar Card, PAN Card, Driving Licence, Selfie with ID, iCash deposit proof, Crypto (Trust Wallet) transaction details, Wallet screenshots, Personal profile screenshots
Even after full compliance, Megapari continues to ask for repeated documents, request irrelevant information, and delay verification without any clear reason
At one point, they even asked about my relationship with another person, which has no relevance to my account verification. This raises serious concerns about their verification process.
Main Issues: verification delay exceeding 30 days, continuous and repetitive document requests, no clear explanation or rejection provided
Withdrawal remains blocked despite full compliance
I have confirmed multiple times that I am the sole owner of the account. All deposits were made by me personally
Despite this, Megapari has failed to complete verification or allow withdrawal.
My Request: Immediate completion of KYC, immediate release of my funds ₹200,888, and a clear explanation for this delay
If Megapari fails to resolve this issue, it clearly indicates intentional delay and unfair practice.
I request that AskGamblers intervene and help resolve this matter.