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Casino Complaints

Verification Pending


2 months ago

Hello AskGamblers Team,

My account at Megapari Casino is having issues.

Problem:

1. My account verification is pending for more than 50 days.

2. My withdrawal of 72500 BDT is stuck due to pending verification.

I have submitted all requested documents but Megapari support is not helping. They only reply "all consulting provided earlier".

Please help me to verify my account and release my withdrawal.

Thank you.

Account Id: 1640912975


Disputed Casino Megapari Casino

Discussion

User name

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Megapari Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

User name loyalty-level-1
Dear AskGamblers Team,

I am telling the truth. The phone number registered on my Megapari account does not have Bkash/Nagad.
That is why in the beginning I made deposits from my family members' Bkash accounts.
But my last deposit was made from my own account.

My NID, Megapari account name and all documents are in my own name.

My request is that Megapari quickly verifies my gaming account and allows me to withdraw.
If they have any proof of violation, please ask them to show it publicly here.
They are illegally holding my 72,500 BDT.

Please help me.

Thank you.
User name
After an additional review by our Security Team, we can confirm that the issue is related to a violation of Megapari’s Terms and Conditions Section 6.2.3.

We kindly ask the AskGamblers Complaint Team to review the provided information and take it into consideration when evaluating this case.

Kind regards,
Megapari Team
User name

Dear all,

This complaint has been reopened as per Megapari Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Megapari Casino Complaint Stats

Resolved 91 / 91
Avg. Amount $1,780
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

Megapari Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 68 out of 68 complaints in this category have been resolved.
This operator's average complaint duration is 8 days, while the average duration across all operators is 8 days.

Megapari Casino Complaints

See all complaints for this casino