LuckyNiki Casino - Unable to request a withdrawal due to non verification of account

Dear @mos777,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Hi can you please upload your passport

Happy to hear somebody is there. Don't know why my local ID is not sufficient as other casinos always have accepted this, nevertheless I have now uploaded my passport too.

Hi you can go ahead and withdraw now

Thanks for approving my account and processing my withdrawal. It will probably take some days for the funds arrive, but for now I consider this complaint resolved.

Askgamblers, thanks a lot for your help!

In reply to Askgamblers, I am trying to withdraw 6.000 euro. This can only be done 5.000 euro at a time. The first withdrawal of 5.000 has been processed according to the casino (will take some time to show on my cc statement) and I have just requested a second withdrawal of 1.000 euro.

Hi your withdrawal has been paid

Dear @mos777,

The AskGamblers Complaint Team is kindly asking you to clarify the total amount of the disputed withdrawal request/s and let us know in a timely manner if you have received the payment/s.

Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

The total is 6.000 euro. Withdrawals are processed according to the casino, just waiting for them to arrive on my account.

Hi just to confirm your 2nd withdrawal was paid on the 28th May

Received both withdrawals. Complaint is now fully resolved.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.