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LuckyNiki Casino - Small deposit still nor credited

RESOLVED
Complaint Info
Disputed casino LuckyNiki Casino
Reason Amount not credited
Amount € 20
Posted on November 13, 2018

Dear madams and sirs,

on 3rd november i made a deposit of 20 euro via paypal on luckyniki, atleast i tried. there is always kind of a popup, which then got some kind of an error and i closed it, as it sometimes happens on digimedia casinos. normally my money is always in the account when i deposit.

this time no money was booked, but it was taken from my paypal account

instantly i reached out to the chat, they were kind of not interested in dealing with the problem, saying money didnt reach us contact paypal.

i did it and filed a complain, but the buyer security isnt working, so im trying to find a solution here, as paypal also dont feel of solving the problem properly.

My account name is Lejlaniel199

I added an screenshot, which shows that the money was booked on paypal with transaction code.

Please solve this problem

Posted on November 16, 2018

Hi thanks for your feedback, on checking your account I see the funds did arrive in your account.
Please contact us if you have any other issues regarding this deposit

The PlayOJO Crew

AskGamblers
Posted on November 16, 2018

Dear @Lejlaniii,

Please confirm if the issue has been resolved. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

Lejlaniii Germany
Posted on November 19, 2018

issue can be closed, luckyniki booked the money, thanks for the agent who solved it so quickly,

best regards

AskGamblers
Posted on November 19, 2018

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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