Complaint #157
Ruby Slots Casino
Long Delays in Payments
9 years ago
Hello, I've experiences long delays and frustration in getting payouts from Ruby Slots. Over the past 8 months, I've spent so much time on chats and always end getting the same answer that I should be patient, etc. I hope Ask Gamblers can help me receive the payouts owed as it has it has with many others.
On Jan28 , a check request was approved for $2350.
On April 10, a check request was approved for $1000.
On May 2, a check request was approved for $1000.
On May 5, a check request was approved for $500.
On May 29, a check request was approved for $1000.
On June 2, a check request was approved for $500.
On June 19, a check request was approved for $1000.
On July 20, a check request was approved for $1185.
On Aug 10, a check request was approved for $1185.
The complete amount is $9730.
It's been eight months from the first approval. Please help.
On Jan28 , a check request was approved for $2350.
On April 10, a check request was approved for $1000.
On May 2, a check request was approved for $1000.
On May 5, a check request was approved for $500.
On May 29, a check request was approved for $1000.
On June 2, a check request was approved for $500.
On June 19, a check request was approved for $1000.
On July 20, a check request was approved for $1185.
On Aug 10, a check request was approved for $1185.
The complete amount is $9730.
It's been eight months from the first approval. Please help.
Ruby Slots Casino Complaint Stats
Resolved
432 / 446
Avg. Amount
$3,856
Avg. Complaint Duration
16 days
Avg. Response Time
3 days
Ruby Slots Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 410 out of 423 complaints in this category have been resolved.
This operator's average complaint duration is 16 days, while the average duration across all operators is 8 days.
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