Complaint #7 LollyBet Casino

Holding my 2633 EUR hostage for a month

By Mickaël J.

1 week ago

Message on forum

Hello,

I am contacting you because Lollybet has been holding my €2,633 hostage for 30 days now, refusing to let me withdraw a single cent without any valid reason.

Lollybet is holding 2633 euros of my Lollybet balance hostage.

They are claiming that account verifications have been underway since June 3rd, even though no such thing is happening (4 weeks)

I haven't made any withdrawals this month, even though I am entitled to withdraw €2,000 in winnings per month.

I won, so they ought to pay me; however, it seems they are stealing from many European players, even though our laws allow us to play.

I have attached screenshots as proof. Please intervene with them to enable the standard withdrawal of my winnings.

Disputed Casino LollyBet Casino

Reason Declined payment

Amount €2633

Discussion

AskGamblers

• Support Team

5 days ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

mika2206mi

• France

5 days ago

I’ve received the second transfer—thanks, Lollybet.

AskGamblers, you can close the dispute;

I think Lollybet will send the third and fourth transfers quickly, but if not, I’ll be back here.

Thank you, Lollybet and AskGamblers.

mika2206mi

• France

5 days ago

Dear Lollybet,

I would like you to approve my withdrawals fairly quickly this month, given that I wasn't able to withdraw a single cent in June while my withdrawal function was blocked.

We can close the dispute once the next two withdrawals have been approved. (Today it's possible please ?)

I have also deleted all the negative reviews on Trustpilot to help matters along.

Thank you for your help and understanding.

Mickaël

mika2206mi

• France

5 days ago

Hello AskGamblers,

I will let you know later today once I have received the two pending withdrawals from Lollybet;

you can then close the dispute as soon as I have received these two pending €500 withdrawals.

Perhaps for today
Thank you.

Mickaël

LollyBet Casino Complaint Stats

Resolved 2 / 2

Avg. Amount $1,732

Avg. Complaint Duration 2 days

Avg. Response Time 15 hours

LollyBet Casino Complaints

See all complaints for this casino

Holding my 6000 EUR hostage for a month

Hello,

I am contacting you because Lollybet has been holding my €6000 hostage for 1 month now, refusing to let me withdraw a single cent without any valid reason.

Lollybet is holding 6000 euros of my Lollybet balance hostage.

They are claiming that account verifications have been underway since June 3rd, even though no such thing is happening (more than one month)

I haven't made any withdrawals this month, even though I am entitled to withdraw €2,000 in winnings per month.

I won, so they ought to pay me; however, it seems they are stealing from many European players.

I have attached screenshots as proof. Please intervene with them to enable the standard withdrawal of my winnings. They do not answer at all.

40h left

€6,000

Payment delayed no support answer

My withdrawal request has been pending for more than two weeks.

Support doesn’t respond at all.

The compliance is doing ‘bet check’ until 3 June 2026

Lollybet only delays withdrawal for no reason and gives no update at all.

Thanks for helping to solve this problem with them.

< personal information removed >

Lollybet Account ID: 1630018042

Resolved

$643