11 days processing for 7 pending withdrawals
Dear AskGamblers Complaints Team,I am submitting this official complaint against Lolly-Bet Casino regarding the severe delay of my 7 pending withdrawals, which total €3,500. My remaining active account balance is €6,850.My withdrawals have now been pending for a total of 11 days without any processing. I have fully complied with all terms and conditions. When I contacted Live Chat, the support agent explicitly acknowledged this unacceptable delay, stating verbatim: "I will let the payments team know about it since it's indeed too much time."Following the agent's instructions, I sent a formal follow-up email to support@lolly-bet.com. The casino has completely ignored my email, failed to provide any updates, and the 'Cancel' button remains active on all 7 transactions. It is clear that the casino is using stalling tactics.I am uploading the unedited screenshots of the Live Chat admission, my sent email, and my account status. I kindly request AskGamblers to intervene and urge Lolly-Bet to release my €3,500 immediately.Thank you for your assistance.