Ag Awards

Loco Panda Casino didn't send my small winnings and they had locked my account without notify me.

Complaint Info
Disputed casino Loco Panda Casino
Reason Casino terms violation
Inactive user
Posted on May 16, 2014

2 weeks ago I got a email from loco panda casino with a singup bonus codes. Then I had created a account and made $170 winning after met 40X. I had sent my all verification documents with faxback form and deposited $21. 2 days later finance team called me and took my cell phone verification. So,after all done from myself, I was waiting and waiting for their approval from last 2 weeks but got no sound from them. Yesterday I went to chat to ask my account's progress but been informed that my account had been locked for security purposes and I would n't get my winnings for secret reasons. Then I asked what happened,why they would n't pay my winnings? They just ignored me for my little winnings though I was 100% fair with their T&C and had done everything what they asked from me.Could you please help me in my bad situation of non payment of my winnings plus my deposit from Loco Panda Casino?

Inactive user
Posted on November 7, 2013

They had said they had sent my deposit back 3 days ago and my winnings had been void for security reasons (100% lie). I did n't receive my deposit back yet also I have no multiple accounts or I did n't broken their any rules where they can void my winnings. Its seem they don't pay winnings to players and even they keep player's deposits like seabrooke group casinos PPC and RVC. How we players from online can believe the online casinos for gamble. I am totally pissed off :-(

Posted on November 14, 2013

Unfortunately, some people believe that using harsh words, insults and pretending to be victims could possibly help them sound more genuine and trustworthy, maybe even get more sympathy from other players.  But here, in AskGamblers, we always work only with facts and in this case the facts are as follows:

1) ­ ­ ­ ­  A quick search in our database reveals that arsad is using the same IP 103.9.114.XXX as two other members here – rasel and hasnat. All of them registered at October 2013 and all of them have already submitted complaints here.

2) ­ ­ ­ ­  In arsad’s profile is written that he has submitted three complaints so far:

- ­ ­ ­ ­ ­ ­ ­ ­  Against Red Flush Casino – check here ;

- ­ ­ ­ ­ ­ ­ ­ ­  Against Platinum Play Casino – check here;

- ­ ­ ­ ­ ­ ­ ­ ­   Against Royal Vegas Casino – check here.

All complaints are identical and all of them concern verification issues.

3) ­ ­ ­ ­  In rasel’s profile is written that he has submitted one complaint so far and one comment:

- ­ ­ ­ ­ ­ ­ ­ ­  Complaint against Zodiac Casino almost identical with the above and again concerning some verification issues!

- ­ ­ ­ ­ ­ ­ ­ ­  Comment under … one of the arsad’s complaints of course – check here

4) ­ ­ ­ ­  In hasnat’s profile is written that he has submitted three complaints  so far and two comments:

- ­ ­ ­ ­ ­ ­ ­ ­  Complaint against Slotland Casino – check here;

- ­ ­ ­ ­ ­ ­ ­ ­  Complaint against Lucky Red Casino – check here;

- ­ ­ ­ ­ ­ ­ ­ ­  Complaint against Loco Panda Casino – check here;

- ­ ­ ­ ­ ­ ­ ­ ­  And of course a comment under arsad’s complaint – check here.

All complaints are identical and all of them concern verification issues.

Based on all the above and all statements, made by so many different casino representatives in these complaints, AskGamblers team consider this case (and all others related to it) as an obvious attempt for a deceit and therefore we are forced to act according to our terms and conditions. All three members would be banned from AskGamblers immediately and all complaints would be considered as successfully solved.

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