I made a £40 deposit yesterday afternoon (+ a silly transaction charge)
Managed to finish betting around 7pm and I was in profit of £339.
Decided to withdraw this as I was happy with this amount....but then it’s gone all abit strange.
I went into the account this morning to find this has now been cancelled randomally and they put a random £219 back in to my playing account. I contacted the online team and they told me because I did not cancel the withdrawal and I had no knowledge of this that they will disable my account. I questioned why the £339 was not showing on the account, to which I got no answer. Called them and that was a waste of time. Very rude and unhelpful.
Not sure what I can do now...I have £339 owed and I have no idea if I will ever get this back.
Please help :(