As a newbie I have found askgamblers.com and I'm very happy with it.
Yesterday Laura support me by chat.
Please do forgive my English
I'm a newbie and I started with a $60 non deposit bonus to play at High Noon casino.
Unbelievable I was a lucky person.
I played until $1830 on different games.
So I put in a withdrawal and I choose a bank wire transfer.
Support told me on the chat that everything was fine.
Then my home telephone ringed,a lady of the casino told me that it was impossible to pay out the winnings by bank transfer.
I asked her why.
She told me the amount off $300 was too low.
I have won $1830 !
But she explain me the rules
I didn't find them before
The withdrawal should be by skrill.
So that's fine by me
Also I made a first deposit by skrill.
I have provided support and the cashier the following documents :
1- Scan of my drivers license
2- Scan off my passport I know its double
3- Front and back off my bank pas
4- A recent bill of a order I have placed.
I got a answer after the weekend that my scans where not good enough
Pardon me I have a excellent scanner.
High Noon asked for photo copys and a different bill
So I did
1- Photo Copy off my driver license
2- Photo Copy off my passport
A recent mobile phone bill
Then I got a e-mail withdrawal has been declined by missing documents.
So I talked again with a support member
He could not see anything in his inbox
He keep asking about the documents that I have to sent them.
I sent them 4 times !!!!
Within that chat I received a e-mail off a different support member
She told me the documents were received
The other member said I see nothing.
In my opinion High Noon is not willing to pay.
So please help me out , hopefully also Laura will support me as promised.