I started playing at Guts casino for about 2 weeks ago in order to try my luck and win some money. I love how the casino is constructed and with the netent games and norwegian chat it was a winner for me.
I tried my luck by making several deposit in total 4k dollars. I won a very substansial ramount in the end with very luck and decided to make a withdrawal 01.01.2013.
When i tried to make a withdrawal i noticed that this casino is known for 2 hours cashouts and tought great. After withdrawal i had to send the obligatory copy of my documents, front and backside of my creditcard and verification og my adress. Everything went well and the documents got confirmed.
Guts casino has still not prossesed my withdrawal after 5 days. It all begin with live chat keep telling my that the amount is very high and needs to go in to the process team. Today they still gave me the same answer
Frist of all if the prossesing time takes more than 2 hours the company should inform the player by mail or write the info on the webpage. For me to wait so long for my money mark without bonus its pretty breathtaking. If they want highroller customers they have to stand by there marketing promise. Withdrawal rule in guts casino in this date is sadly nothing but unfair advertisment. I cant find any players who has not got there money from Guts casino so i just hope it will be prosessed soon.