Complaint #130
GGbet Casino
Waiting for withdrawal of 292.78 dollars
1 year ago
This is to complain about the delay of GGBet to process my withdrawal. I have been complying with what they want and this is going on for more than 10 days now.
First Withdrawal of $292.78 I followed up and they said it would be processed in 5 days. It was rejected after making me wait 5 days due to technical reasons and they said that I should try another payment method.
I tried their suggestion and made a second withdrawal of $292.78 on a different payment method. I thought my withdrawal will be prioritized since it was not processed the first time then when I followed up again they said that it will still be processed within 5 days.
Another 5 days has passed and I followed up on the withdrawal they said that it would be passed to the financial department since it was already more than 5 days and be fixed as soon as possible. Just minutes after my follow up they rejected it again due to technical reasons and when I asked what it was they just said again that it was not on their side that it did not process.
I made a withdrawal request again today of $292.78 with transaction number 2e60c055-3bdb-48b0-85ee-8f220461c08e. Hope you can give support as for them to expedite and not delay this transaction again.
Please see attached files for their support conversation reference. Thank you.
First Withdrawal of $292.78 I followed up and they said it would be processed in 5 days. It was rejected after making me wait 5 days due to technical reasons and they said that I should try another payment method.
I tried their suggestion and made a second withdrawal of $292.78 on a different payment method. I thought my withdrawal will be prioritized since it was not processed the first time then when I followed up again they said that it will still be processed within 5 days.
Another 5 days has passed and I followed up on the withdrawal they said that it would be passed to the financial department since it was already more than 5 days and be fixed as soon as possible. Just minutes after my follow up they rejected it again due to technical reasons and when I asked what it was they just said again that it was not on their side that it did not process.
I made a withdrawal request again today of $292.78 with transaction number 2e60c055-3bdb-48b0-85ee-8f220461c08e. Hope you can give support as for them to expedite and not delay this transaction again.
Please see attached files for their support conversation reference. Thank you.
GGbet Casino Complaint Stats
Resolved
78 / 78
Avg. Amount
$2,506
Avg. Complaint Duration
11 days
Avg. Response Time
1 day
GGbet Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 65 out of 65 complaints in this category have been resolved.
This operator's average complaint duration is 11 days, while the average duration across all operators is 8 days.
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