Complaint #130 GGbet Casino

Waiting for withdrawal of 292.78 dollars

By titowopwop

1 year ago

This is to complain about the delay of GGBet to process my withdrawal. I have been complying with what they want and this is going on for more than 10 days now.

First Withdrawal of $292.78 I followed up and they said it would be processed in 5 days. It was rejected after making me wait 5 days due to technical reasons and they said that I should try another payment method.

I tried their suggestion and made a second withdrawal of $292.78 on a different payment method. I thought my withdrawal will be prioritized since it was not processed the first time then when I followed up again they said that it will still be processed within 5 days.

Another 5 days has passed and I followed up on the withdrawal they said that it would be passed to the financial department since it was already more than 5 days and be fixed as soon as possible. Just minutes after my follow up they rejected it again due to technical reasons and when I asked what it was they just said again that it was not on their side that it did not process.

I made a withdrawal request again today of $292.78 with transaction number 2e60c055-3bdb-48b0-85ee-8f220461c08e. Hope you can give support as for them to expedite and not delay this transaction again.

Please see attached files for their support conversation reference. Thank you.

Disputed Casino GGbet Casino

Reason Delayed payment

Amount $292.78

Discussion

AskGamblers

• Support Team

1 year ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

titowopwop

1 year ago

GGBet finally processed my transaction after 4 withdrawals. You may resolve the case now.

Thank you AGCCS Team for your assistance.

AskGamblers

• Support Team

1 year ago

Dear @titowopwop,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

GGbet Casino

• Representative

1 year ago

We have checked the information and can see that your previous withdrawal was declined due to technical issues. We understand how frustrating this can be, and we appreciate your patience.

As a possible solution, we recommend splitting the withdrawal amount into two equal requests and trying again. This might help the transaction go through more smoothly.

We hope this helps, and please let us know if you need further assistance!

GG.BET Team

GGbet Casino Complaint Stats

Resolved 70 / 70

Avg. Amount $2,539

Avg. Complaint Duration 9 days

Avg. Response Time 1 day

GGbet Casino Complaints

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My id 81868919.

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Receipt no.

fb013018-0c6b-40e1-a08a-8367153fbf9e

12468e83-ab0a-4d23-bb23-f7ed80051dfe

My gcash number 09456773178

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I am filing this complaint against GGbet Casino regarding my account which has been placed under a betting limit, making me unable to open the live chat window and contact support.

Account details:

< personal information removed >

• Account ID : 77111155

Current situation:

• My account has fully completed KYC verification and all turnover/wagering requirements.

• On March 31, 2026, after winning several bets on the same day, my account was immediately placed under a betting limit.

• I am completely unable to open the live chat support window.

• I submitted a withdrawal request for 2000 USDT on March 31, 2026. However, on April 1, 2026, the withdrawal was rejected with the reason “technical reasons”.

• Since then, I have made multiple additional withdrawal attempts, all of which were also rejected. The withdrawal IDs are as follows:

b2e8691e-c987-4e02-8b41-b5b01ffab9f7

8a4aed6c-5cb8-448d-9267-efc771153f81

3d824bac-693a-45c2-958c-1fd48262e99e

894012e5-66cc-4030-83f7-75da425c2d33

293fedee-436f-4318-b8c0-9fd982435256

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a737d308-a954-4d0c-a0b9-73555af85f97

83d81605-8f56-4a43-8f01-ad5764fdb3cd

3b0771df-4cd9-46a6-85ee-13857e8f3cbd

cf2f3310-3f62-4d37-86bb-46f55dd77bce

235231f0-3dcf-411e-96f0-558f659f6c32

2e3d4f43-fd09-4840-acd5-f51671bb2025

aa2d1730-a057-4a9e-b2fc-0b20821ab6f7

cf7dd6f2-4e05-4b13-b354-500c82556701

50a45683-13aa-4375-a9ef-833403da7a03

I have already contacted [email protected] multiple times via email, requesting the immediate processing of my withdrawal, but have received no resolution or clear timeline to date.

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1. Process all withdrawal requests I have initiated and ensure the remaining funds are fully paid out.（7404USDT）

2. Provide a specific and concrete timeline for when the withdrawals will be received, rather than dismissing the issue with vague “technical reasons”.

I have attached the following evidence:

Current balance

Live chat error message

Withdrawal request confirmation

The latest support email received on April 2, 2026 (claiming “being processed” with no action)

Copies of all previous emails sent to [email protected]

I look forward to a prompt resolution through the AskGamblers Casino Complaint Service.

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March 3rd: After the initial 48-hour window, the status changed to "In Progress."

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