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GGbet Casino - Deposit not credited for 1 month

RESOLVED

Complaint Info

Disputed casino

GGbet Casino

Amount

₹ 500

Posted on April 18, 2023

Hello team, I deposited 500 rupees in my ggbet account on 14th March but till date my deposit is not credited. I mailed the company the very next day and told them to deposit my deposit. But till now they have not deposited the money and I have mailed and chatted with them several times. Their customer support copy and sends the same message to give us a few days time. I am very upset & frustrated with them, please request you with folded hands to get my deposit back. Details:- Deposit Amt. 500INR ; GGBET e-mail id: < removed > ; gaming id: < removed > ; txn id: < removed >. Please get my deposit credited as soon as possible.

AskGamblers
Posted on April 20, 2023

Dear GGbet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
Posted on August 29, 2024

Dear all,

Kindly be notified that this complaint is being reopened following the declared willingness on behalf of GGbet Casino management to do everything within their power to resolve their outstanding AGCCS cases. The AskGamblers Complaint Team will gladly assist by giving any of these old cases an additional chance for a successful resolution.

Posted on August 29, 2024

Dear 13prince,

We sincerely apologize for the issues you encountered with your deposit. Our team in the financial department has been actively working on your request and made every effort to resolve the situation. We are pleased to inform you that as of May 16, 2023, the deposit of 500.00 INR has been successfully credited to your gaming account.

We apologize for the delay and any inconvenience this may have caused.

Dear Askgamblers team, thank you for cooperation!

Best regards,
GG.BET team

AskGamblers
Posted on August 29, 2024

Dear @13prince,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.