Futuriti Casino - Payment problem

posted on December 11, 2013.

Good day.

The casino Futurity I wanted to choose my paycheck I sent them there a copy of my ID card and credit cards.

The payment did not send me a email came to me, in which they write, they still want to send a copy of another document to be řidičskýho card, but I do not have, nor any other document.

I only have an identity card. Can I ask you to resolve this case. Thank you. Novotná

posted on December 12, 2013.

Good afternoon!

The player Ruzena Novotna ([email protected]) send us only ID card and photo just one of BC(Banking card), but she used another one.

For fully identification account in the futuriti casino player need to send us:

1. Any other document containing her first and last names (not ID card or passport), for instance a driver’s license, invoice for the Internet, medical record, international passport etc.

2. A high-quality photo showing your full face and id/passport in your hands in expanded form, all information in the document must be clear and readable.

3. Photo of bankinig card *********9006

Please send us other doc's to: [email protected]


5.2. By agreeing to the Terms you authorise us to undertake verification checks as we may require ourselves or may be required by third parties (including, regulatory bodies) to confirm your identity and contact details (the "Checks").

Do not hesitate to contact us!

posted on May 23, 2014.

We were informed by the casino that this issue has been solved and player received her money long time ago. @Růžena, please confirm.