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Eurofortune Casino - Stalling a small payment for about 10 months!

RESOLVED
Complaint Info
Disputed casino Eurofortune Casino
Reason Delayed payment
Amount $ 250
Posted on May 30, 2015

Hi i has make this payment:
205345963883227 250.00 Skrill PROCESSING Jul 28 2014, 04:21:34 PM
but now i am still waiting for the payment and in the cashier i see always reversible withdrawal.
I sent many times my documents and my faxback but they never responded and in the chat always say that they will pay me. Thats incredible that I'm waiting for 10 months for only $ 250.
If I was winning $ 2,000 I had to go to war?
Thanks and bye!

Posted on May 20, 2015

We have looked into your complaint and you are correct. There were a few cases like you left from the earlier management that were not passed on. Your documents have been found and a neteller payment has been made. Please be advised that bonuses are not withdrawable and will be taken off the withdrawal amount.

Casino Support

Posted on May 20, 2015

My apologies, I made a mistake. Your payment was not yet delivered, we are doing our best to have it sent out asap. I will update you here when I have been notified that your withdrawal has been sent.

AskGamblers
Posted on May 23, 2015

Any news?

Posted on May 25, 2015

Hi,

The payment has now been sent via skrill. Please let us know you've received it.

Kind Regards,

Casino Support

AskGamblers
Posted on May 29, 2015

@pennino67,
Did you received your winnings can we close this complaint? Thank you.

Posted on May 29, 2015

excuse me for delay but i has received money.
thank you for collaboration and bye

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