Ag Awards
Notifications
Login
en

WinTrillions Casino - Account and money locked!

RESOLVED
Complaint Info
Disputed casino Win Trillions Casino
Reason Refund declined
Posted on August 9, 2014

Hello,
I did my registration in the casino win trilions site and made several deposits which have been playing and enjoying myself, but on July 29, 2014 I had the Access Denied and the site said that my account was blocked. Understood perfectly that I can not play the casino in question, but I have accumulated a total of 330 euros and received two emails one from Ramona and other Sebastian and the summary of these emails says my account and my money are locked, and the money are mine and not the casino. I do not accept this behavior trilions me win, I found this super wrong position they took. I only want what is mine and nothing else, I ask the askgamblers to help me in this matter, thanks

AskGamblers
Posted on August 6, 2014

Dear @heitor.almeida.73,
Any update considering your complaint?

AskGamblers
Posted on August 8, 2014

Dear @heitor.almeida.73,
We got an information from the casino that your account is open now. Can you please confirm so we can close this complaint. Thank you.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy