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Dreams Casino - Withdrawal not paid in 10 day timeframe

RESOLVED
Complaint Info
Disputed casino Dreams Casino
Reason Delayed payment
Amount $ 2500
Yazooguy Mississippi
Posted on September 16, 2021

I have a $2500 withdrawal from August 28 that has not been approved or paid yet. The site says 7-10 days processing time but we are at day 17 and nothing has happened. Any assistance would be appreciated on the matter. I had the issue escalated via the chat service but nothing has happened since I did that.

Posted on September 20, 2021

Hi Andrew--

This withdrawal will be approved tomorrow (Monday) and I expect the payment will be issued Tuesday. Once I have transaction details, I'll be back with another update.

Tawni

Yazooguy Mississippi
Posted on September 23, 2021

Yes, i did receive this withdrawal. If you can just double check the Raging Bull withdrawals from August, I’d appreciate it! You’re the best, thanks!

AskGamblers
Posted on September 23, 2021

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

Should the player face issues with any oustanding withdrawal requests or payments which were not part of the present case or payments referring to another casino operator, the player is welcome to submit a separate complaint.

We thank both parties for their assistance during the complaint process.

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