What's new

  • What's new
  • Notifications
Search
Search for over 1000 casinos, slots, bonuses

Recent Searches

Clear

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Dreams Casino - Pending Withdrawal for 2 months

RESOLVED
Complaint Info
Disputed casino Dreams Casino
Reason Delayed payment
Amount $ 100
Alinda333 Canada
Posted on September 30, 2021

I initially made a withdrawal request for $100 on July 12th. On July 30th it was denied because they said I did not meet the wagering requirements. When I rechecked with the chat team they told me I had met my wagering requirements. They told me to make a new withdrawal request. On July 30th I made a new withdrawal request and as of today August 28th I have still not received an update. I have contacted chat several times and they keep escalating it but still no update. I have written two emails to the VIP Manager and they apologize for the delay and tell me it has been escalated.

Posted on October 4, 2021

Hi Angela--

I sincerely apologize for the difficulties you've been having with this.

I've checked on your account and there is a note requesting you confirm your Bitcoin crypto address. I've attached my email address--please send me your crypto address directly. As soon as I receive this, I'll arrange for your withdrawal to be paid.

Much appreciated,

Tawni

Alinda333 Canada
Posted on October 4, 2021

Hi Tawni...thank you for your reply. I appreciate you looking into my case.
I will send you a direct email.

Alinda333 Canada
Posted on October 7, 2021

I have received my withdrawal.
Thank you very much.

AskGamblers
Posted on October 7, 2021

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy