On July 17th I placed the $25 deposit with no promotions or coupons plate I won $3,500 for which I immediately placed two separate withdrawal requests one for $2,500 one for
$1, 000, and shortly after received an email stating that my account was verified and in good standing and would now be passed along for approval and payment this is my latest communication:
Daryl <surname removed>: Upon checking your account, Your withdrawal request is still subject for approval and has been past the time frame.
(08:58:19) Daryl <surname removed>: It has been escalated for a couple of times as well, Can you please give me a minute while I follow up this request to our Finance team?
(08:58:37) Darlene : Please please please do
(09:01:21) Daryl <surname removed>: I have now sent a follow up escalation directly to our Finance team, I also include if they could combine your 2 transactions to 1 payment, But I cannot give you any guarantee, Darlene.
(09:01:26) Daryl <surname removed>: Thank you for your patience.
(09:02:07) Darlene <surname removed>: So what now because you now escalated it again I have another 10 days to wait
(09:03:07) Daryl <surname removed>r: No, Darlene. Just allow our Withdrawals team and Finance team to approved it within 3 business days, I suggest you to contact us on 1st of October.